Manager Account Management Road at DSV responsible for enhancing client relationships and leading an account management team. Focused on data - driven strategies and commercial results in a logistics environment.
About the role
- Senior Manager leading agency partnership strategy at Walmart Connect. Driving growth through strategic planning and operational excellence with agency leadership.
Responsibilities
- Set the strategic vision for a high-impact agency portfolio, crafting near-term and long-term partnership plans that drive incremental revenue and deepen agency engagement.
- Lead, mentor, and inspire a team, ensuring clarity of direction, prioritization of resources, and development of high-performing talent.
- Build strong senior relationships with agency leadership across Investment, Strategy, Data, and Commerce teams to unlock cross-agency collaboration and alignment on joint priorities.
- Develop scalable playbooks and frameworks that enable consistency, efficiency, and excellence across multiple agency groups and client profiles.
- Translate insights into action by synthesizing market trends, platform performance, and agency feedback to inform partnership growth strategies.
- Collaborate cross-functionally with Product, Marketing, GTM, Sales, and Operations to ensure seamless activation, accelerate adoption, and champion agency needs throughout Walmart Connect.
- Inform product and solutions development, providing structured feedback to Product Marketing and Product orgs on features, integrations, and tools that enhance agency workflows and value delivery.
- Act as an external ambassador, representing Walmart Connect at industry conferences, agency summits, leadership forums, and thought leadership opportunities.
Requirements
- 14+ years of strategic partnerships, business leadership, or agency experience within digital media, commerce, or ad-tech.
- 3+ years of experience leading and developing teams within high-growth, fast-paced environments.
- Experience working across multiple Holding Companies with deep familiarity of Publicis, Omnicom, IPG, Dentsu, and WPP operating models.
- Demonstrated success managing global or multi-market agency relationships and navigating complex organizational structures.
- Deep subject-matter expertise in retail media, programmatic, and CTV ecosystems, including measurement, data strategies, investment activation, and cross-channel optimization.
- Hands-on experience with technical enablement solutions, including APIs, product integrations, data clean rooms, measurement tools, and platforms that support scaled agency adoption.
- Strong analytical and operational rigor with a proven ability to diagnose challenges, develop data-backed insights, and define measurable business outcomes.
- Strong influencing skills with the ability to collaborate effectively with VP+ stakeholders, both internally and externally.
- A proactive, solution-oriented leader who excels in collaborative environments and balances strategic vision with hands-on execution.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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