Account Manager managing a portfolio of EU sellers at Back Market. Focusing on sales performance and cross-team collaboration to drive growth.
Responsibilities
Manage a portfolio of sellers based in the EU
Own their Sales and Quality performance on all European Back Market websites
Lead Business Review with your sellers to plan and manage strategic plans. Visit and audit their structures
Help to elaborate Back Market business strategy thanks to your field feedback & experience Lead cross-team projects to tailor solutions for our Sellers
Be proficient leveraging data to track sellers performances and analyze trends and create projection
Highly contribute to our business growth by working cross functionally within Back Market
Requirements
Fluent English
One additional European language required (French or German preferred)
Minimum 1 year of experience in related fields
Previous experience in e-commerce or fast-growing startup is preferred
Proven customer portfolio management skills
Proven project management experience with success in managing deadlines, customers, and schedules
SQL and/or Tableau experience a plus, but readiness to learn on analytics skills is a must
You are confident in business and technical conversations and can break down complex concepts for anyone to understand
You are resourceful, scrappy, and creative, if a playbook doesn't exist yet, you are excited to figure it out and build it for the whole team to use
Benefits
A mission driven work environment where your day to day makes an impact on the planet. Seriously.
Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
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