Plan Manager managing all aspects of TPA sponsored plans at Voya Financial. Fostering client relationships and contributing to profitability in a hybrid environment.
Responsibilities
Manages all aspects of specific TPA sponsored plans
Maintain and enhance relationships with existing clients
Contribute to increased profitability
Serve as a single point of contact
Provide immediate resolution to customer inquiries
Collaborate with sales, record keeping and operations staff
Identify and assist with plan retention opportunities
Other duties as assigned
Requirements
3+ years financial services industry experience
Customer Services experience/skills
OMNI experience required
Bachelor's degree preferred
Benefits
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
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