Director of Customer Learning overseeing day - to - day operations and shaping broader customer strategy for a SaaS company. Leading customer - facing teams for retention and measurable value delivery.
About the role
- Operations Intern at Voya Financial providing project management and leadership support for strategic initiatives. Collaborating on project execution and risk management in a high-tech environment.
Responsibilities
- Provide project management and leadership support for critical initiatives across the organization.
- The intern will work both independently and collaboratively to support the planning and execution of complex, strategic projects, helping ensure consistent and successful delivery.
- Responsibilities include: Assisting with project coordination
- Tracking progress, and communicating project status updates to stakeholders.
- Proactively partner with business teams to help gather requirements, understand roadmaps
- Identify potential risks, and support problem‑solving efforts.
- Leverage established governance processes and contribute to various initiatives related to risk management.
Requirements
- Pursuing an undergraduate or graduate degree in Business Management Information Systems, Computer Science, Information Technology, or related fields
- Minimum GPA of 3.2
- Self-motivated, excited about learning, comfortable working in a collaborative environment characterized by open sharing of feedback to achieve optimum outcomes.
- Strong communication and presentation skills
- Detail oriented with solid analytical capabilities – being able to see things differently than others with substance and relevance.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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