Expert Customer Data Analyst at Vodafone developing solutions for in-house campaign platform on Google Cloud. Involving customer selection, mathematical optimization, and A/B testing for continuous improvement.
Responsibilities
You will support the development of a new in-house campaign platform (Octopus) on Google Cloud Platform (GCP) as an Expert Customer Data Analyst (m/f/d).
You will develop solutions in Python and SQL to enable precise customer selection.
You will apply mathematical optimization methods to determine the best offers for our customers and marketing strategies.
You will ensure the efficient use of modern agentic AI tools to automate and improve our campaign processes.
You will be the expert for the commercial integration of scorings and customer segmentations into campaign planning.
You will design and implement experimental designs and A/B tests to continuously optimize our customer approach.
Requirements
A completed degree (university of applied sciences or university) with an analytical or data-related focus.
Must-have: Solid knowledge of SQL.
Nice-to-have: Experience with Airflow, Python, GCP architectures, and campaign management.
Strong conceptual skills and analytical and strategic thinking.
Experience in process management and big data analysis.
Strong communication skills and the ability to explain complex topics clearly.
Very good English skills (at least B2 level according to the CEFR).
Benefits
Flexibility: Hybrid working allows you to work from the office or up to 3 days per week from home.
Additionally, you can work up to 20 days per year in other EU countries and in an increasing number of non-EU countries.
Attractive compensation and retirement benefits: As an employee covered by collective agreements, you receive holiday and Christmas pay or a 13th salary depending on the pay model.
Company pension plan: access to a workplace pension scheme.
Learning & development: You choose which of our learning and training programs support your individual development.
Work–life balance: Whether childcare support, health & mindfulness programs, or gym memberships — you can flexibly shape your work and personal life. We also support employees caring for relatives.
Discounts and additional benefits: As an employee, you receive special offers on all our mobile, landline, internet, and TV products.
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