About the role

  • Application Support Analyst optimizing scheduling templates for improved patient access at Ohio State University Physicians. Collaborating with teams to enhance operational efficiency in healthcare.

Responsibilities

  • Execute all assigned physician and ancillary template optimization requests.
  • Compile and evaluate access data to provide recommendations for improvement guidelines.
  • Manage all recurring and daily scheduling templates for assigned departments, locations, and providers.
  • Document and approve any edits to templates.
  • Maintain all system dictionaries associated with the scheduling templates.
  • Work as a liaison between the clinic departments and IT regarding scheduling related systems requests.
  • Assist in the collection of data for performance improvement initiatives.
  • Provide data to administrators and providers facilitating conversations around patient access.
  • Perform proactive audits on recurring templates.
  • Partner with department leaders to design recurring templates according to metrics.
  • Maintain an in-depth knowledge of Cadence template build options.

Requirements

  • High School Diploma Required.
  • Must have strong written and oral communication.
  • Be able to work in a team environment.
  • Be able to focus with attention to detail.
  • Be able to work independently.
  • Be able to organize workload to provide reliable follow through and meet timelines/deadlines.
  • Must be able to work with minimal supervision.
  • EPIC Cadence certification or data analytics training preferred.

Benefits

  • medical, dental, vision, health reimbursement accounts
  • flexible spending accounts
  • retirement
  • employee assistance program
  • paid time off
  • holidays
  • wellness program

Job title

Data Analyst

Job type

Experience level

Mid levelSenior

Salary

$54,586 - $81,879 per year

Degree requirement

High School Diploma

Location requirements

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