Hybrid Network Support Analyst – Senior

Posted last month

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About the role

  • Senior Network Support Analyst managing solutions for SD-WAN at Vivo. Focus on network security, incident management, and corporate environments.

Responsibilities

  • Operate and manage SD-WAN solutions (Fortinet) in corporate environments.
  • Monitor and maintain network security (Zabbix and Elastic), implementing policies and protective measures.
  • Analyze network performance, identifying and resolving connectivity and security issues.
  • Behavioral
  • Previous experience in incident management, IMAC (Install, Move, Add, Change) and change management (ITIL concepts).
  • Resilience
  • Strong communication skills
  • Flexibility in working hours
  • Availability to work 100% on-site

Requirements

  • Degree in Technology, Information Systems, Computer Science, Systems Analysis and Development, or Computer Networks
  • Preferred
  • Fortinet NSE (Network Security Expert) – for SD-WAN operation.
  • ITIL Foundation – aligned with incident management, IMAC (Install, Move, Add, Change) and change processes.
  • Network certifications:
  • Cisco CCNA or CCNP.
  • 3 years of experience in network operations, focusing on SD-WAN (Fortinet, Cisco) and security (SOC).
  • Preferred: Fluent English

Benefits

  • Meal voucher (Pluxee Benefits);
  • Medical and dental assistance (extendable to dependents),
  • Life insurance;
  • Day off during birthday month;
  • Profit sharing (PLR)
  • Private pension plan
  • Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
  • Dynamic, collaborative and innovative environment: to keep up with the market and continue innovating, our pace is fast and our learning curve is steep.

Job title

Network Support Analyst – Senior

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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