Senior Network Support Analyst managing solutions for SD-WAN at Vivo. Focus on network security, incident management, and corporate environments.
Responsibilities
Operate and manage SD-WAN solutions (Fortinet) in corporate environments.
Monitor and maintain network security (Zabbix and Elastic), implementing policies and protective measures.
Analyze network performance, identifying and resolving connectivity and security issues.
Behavioral
Previous experience in incident management, IMAC (Install, Move, Add, Change) and change management (ITIL concepts).
Resilience
Strong communication skills
Flexibility in working hours
Availability to work 100% on-site
Requirements
Degree in Technology, Information Systems, Computer Science, Systems Analysis and Development, or Computer Networks
Preferred
Fortinet NSE (Network Security Expert) – for SD-WAN operation.
ITIL Foundation – aligned with incident management, IMAC (Install, Move, Add, Change) and change processes.
Network certifications:
Cisco CCNA or CCNP.
3 years of experience in network operations, focusing on SD-WAN (Fortinet, Cisco) and security (SOC).
Preferred: Fluent English
Benefits
Meal voucher (Pluxee Benefits);
Medical and dental assistance (extendable to dependents),
Life insurance;
Day off during birthday month;
Profit sharing (PLR)
Private pension plan
Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
Dynamic, collaborative and innovative environment: to keep up with the market and continue innovating, our pace is fast and our learning curve is steep.
Functional Analyst in Settlement IT at Deutsche Börse Group, responsible for CSD settlement services on TARGET2 - Securities. Involves requirement analysis, custom processes, full project lifecycle from specifications to maintenance.
Service Desk Analyst providing technical support to end users in Barranquilla. Responsible for handling IT - related issues to ensure smooth operation of systems and infrastructure.
Senior Analyst managing specialized application support for Exposant 3, focusing on software architecture and ITIL processes in a hybrid work environment.
Senior Analyst, Product Support ensuring application stability and performance while mentoring junior analysts at ABS Wavesight. Key role in resolving complex issues and supporting cloud deployments.
Onboarding Analyst evaluating merchant applications and ensuring compliance for a global payment service provider. Collaborating with Account Management and monitoring merchant adherence to regulations.
Senior Analyst in Trade Processing handling securities, FX, and money market instruments at Apex Group. Collaborating with stakeholders and ensuring timely trade settlement with extensive communication.
Senior Analyst managing payments and delivering high - quality fund administration services at Apex Group. Collaborating with teams to innovate processes and support clients across jurisdictions.
Join Southern Water's Operational Excellence Team as a Process Excellence Analyst. Identify improvement opportunities, support data - driven change, and drive performance improvement in water operations.