Analista Suporte Redes Jr at Vivo Vita managing network operations, supporting data, voice, and video networks. Involve in incident management and project related tasks.
Responsibilities
Management of Data, Voice, and Video networks
Handling proactive and reactive service tickets
Investigation and analysis of alerts and incidents
Vulnerability assessment, obsolescence analysis, and improvements
Preparation and updates of network topologies
Project management, architecture, and network-related support
Support for post-sales and pre-sales teams
Supervision of Field Service operations
Experience administering Cisco switches and routers
Troubleshooting routing and fault investigation skills
Management of LAN/WLAN/WAN networks
Configuration and management of BGP/OSPF/HSRP/QoS/ACL
Monitoring of DHCP/TFTP/SNMP
Advantage: knowledge of DDRs/E1/SIP/VoIP
Advantage: knowledge of Cisco Unified Communications Manager (CUCM)
Advantage: knowledge of Cisco Unified Wireless solutions (WLC/ISE/CAPWAP/APs)
Advantage: knowledge of Cisco video conferencing equipment (Webex Control Hub/CODEC)
Requirements
Degree in Technology (in progress or completed)
CCNA certification (preferred)
Benefits
Meal allowance (Pluxee Benefits)
Medical and dental insurance (extendable to dependents)
Life insurance
Private pension plan
Exclusive Vivo offer with a special discount on landline, broadband, TV, and apps
Dynamic, collaborative, and innovative environment: to keep up with the market and continue innovating, our pace is fast and the learning curve is steep.
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