Business Analyst driving data analysis for international operations in healthcare at Henner. Coordinating reporting and strategic decision making with operational teams.
About the role
- Analista de Negócios managing data&analytics projects for clients. Fostering client satisfaction through effective project management and communication.
Responsibilities
- Be on the front line in day-to-day client interactions;
- Attend client alignment meetings and internal meetings;
- Monitor project progress and ensure deliveries according to the client's schedule and brief;
- Record meeting minutes;
- Receive, analyze, refine, and enter briefings into RunRun.it (internal project management system);
- Create tasks in the system and manage communication, execution times, and deadlines through them;
- Lead the relationship with technical teams to manage and deliver project activities;
- Adhere to SLAs and anticipate issues and solutions for the client and the squad;
- Actively participate in more complex client and Data & Analytics (D&A) projects and deliveries;
- Provide client support regarding all project information;
- Provide visibility into the team's deliveries with a weekly status update;
- Develop performance reports.
Requirements
- Intermediate English;
- Microsoft Office suite (Excel, Word, PowerPoint, etc.);
- Previous experience in client service and management of digital/data projects;
- Project methodologies (PMI, Scrum, Agile).
Benefits
- Not specified
Job title
Job type
Experience level
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Degree requirement
Location requirements
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