Business Analyst in Melbourne for Ansvar Insurance, driving change initiatives and improving business processes. Engaging with stakeholders to define requirements and ensure effective solutions.
Responsibilities
Work closely with business users to understand and define requirements, simplifying technical information so it is clearly understood by stakeholders.
Perform process and systems analysis, model and document business processes (as is and to be), identifying opportunities for improvement across Ansvar's change portfolio.
Identify issues, risks and benefits of existing and proposed solutions, outlining business impacts and supporting decision-making.
Develop and document detailed requirements for preferred solutions, including non-functional requirements such as performance, security and scalability.
Support projects through structured stakeholder management, including resolution of competing priorities, transparent communication and change control.
Requirements
At least 5 years' experience working as a Business Analyst, with experience in the insurance or financial services industry preferred.
A practical understanding of general insurance, including commercial insurance principles, policies, reinsurance and claims.
Strong analytical and problem-solving skills with the ability to translate complex business problems into clear, documented requirements.
Excellent communication and stakeholder management skills, with the ability to engage across all levels of the business.
Proficiency with Microsoft Office and JIRA.
Experience with application configuration, interface and rules engines is an advantage.
Benefits
Competitive salary - let's discuss it
Flexible, Hybrid working in modern CBD offices
Generous industry performance bonuses
Generous annual leave plus birthday, well-being, paid parental, volunteering & more
Tailored professional development programs
Recognised as the Best Australian Workplace for Fathers (2025)
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