Business Analyst defining feature execution and aligning company priorities with operations at Omise. Focusing on product increments and collaboration within FinTech payment solutions sector.
About the role
- Business Analyst managing requirements for web and mobile applications for cinema customers globally. Collaborating with cross-functional teams to ensure high-quality delivery in a hybrid work setting.
Responsibilities
- Lead requirements discovery through workshops, interviews, and analysis with cinema customers and internal teams
- Produce clear, structured, and testable artefacts including user stories, acceptance criteria, process flows, and functional specifications
- Ensure requirements are complete, prioritised, and ready for development before work is committed
- Act as a bridge between customers, Product, and Engineering to ensure shared understanding and intent
- Support Product Owners with backlog refinement, scope definition, and prioritisation
- Work closely with internal and external QA teams to ensure acceptance criteria are testable and understood
- Support delivery by helping triage bugs, clarify expected behaviour, and problem-solve issues during testing
- Identify gaps, risks, dependencies, and assumptions early and surface them clearly to delivery leadership
- Support customer conversations to validate scope, clarify expectations, and align on outcomes
- Contribute to continuous improvement of BA and delivery practices across the Digital team
Requirements
- Proven experience as an intermediate or senior level Business Analyst in digital product or platform delivery, ideally web and mobile
- Demonstrated ability to define clear requirements including user stories and acceptance criteria
- Experience working closely with Product, Engineering, QA, and Delivery teams
- Strong experience working in Agile environments using Scrum and or Kanban
- Strong stakeholder engagement and communication skills
- Comfortable working directly with customers to gather, align, and validate requirements
- Confident supporting delivery through build and test, not just upfront discovery
- Excellent written and verbal communication skills, able to explain complex concepts clearly
- Highly organised, detail-oriented, with a structured, analytical approach, and outcome-focused
- Comfortable working across multiple projects and priorities simultaneously
- Strong working knowledge of Jira and Wrike, with experience using collaboration and modelling tools such as Miro, draw.io, Lucidchart, and Confluence to document and communicate requirements
Benefits
- You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
- We have a range of benefits that include:
- Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
- Annual volunteer day
- Employee Rewards and Benefits with Perkbox
- Medical Insurance / Medical Aid (after qualifying period)
- Employee Assistance Programme Service
- Paid Sick leave
- 5 days bereavement leave per year
- On-Site Breakfast Bar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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