Hybrid Human Resources Employee – Labor Relations Consultant

at Lourdes Health System

• Job title: Human Resources Employee – Labor Relations Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $89,574 - $139,253 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lippincott, United States

About the role

• Employee Relations Consultant aiding management and employees with labor relations and workplace concerns. Focused on ensuring fair application of policies and assisting in conflict resolution.

Responsibilities

• The Employee & Labor Relations Consultant provides guidance, advice and assistance to management and employees on a variety of employment, employee performance, and labor relations issues.
• This position conducts and/or directs the investigation of employee related issues, provides guidance on interpretation and application of policies and collective bargaining agreements, facilitates the grievance and dispute process, and provides supervisory training on topics related to employee and labor relations.
• Acts as an Employee Relations advisor/consultant to managers and employees
• Coaches, counsels and guides managers when interpreting Virtua policies and processes to ensure fair and consistent application.
• Educates employees and managers on policies, procedures, laws, standards and government regulations.
• Works with employees and supervisors to resolve workplace concerns and issues.
• Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints.
• Determines when employee relations issues require escalation and forwards to appropriate HR team member as needed.
• Directs and conducts investigations as needed.
• Conducts Exit Interviews, analyzes data, identifies trends and, in conjunction with the HR Business Partner, develops strategies for minimizing turnover.
• Receives and responds to Unemployment inquiries and participates in Unemployment hearings.
• Acts as a Labor Relations advisor/consultant to managers
• Maintains working relationship with Union representatives and adheres to terms of labor contract by monitoring day-to-day implementation of contract provisions.
• Provides contract interpretation expertise to management.
• Assists management with investigating, answering and settling grievances.
• Assists management with responding to Requests for Information.
• Facilitates grievance process and attends grievance meetings/arbitrations as required.
• Participates in labor management and labor education meetings.
• Provides labor relations support during contract negotiations.
• Conducts labor relations and positive employee relations trainings.
• Establishes and builds effective relationships with labor unions
• Act as a project manager on proactive programs that improve local and system employee relations
• Partners with business leaders and HR teams to create and sustain positive employee relations programs and best practices.
• Assists with special and cross-functional projects and initiatives as needed or requested. May include business-focused or HR-related projects, at either the system or local level.
• Collects and analyzes multiple levels of employee feedback.
• Conducts employee relations and vulnerability assessment programs.
• Acts as part of an interdisciplinary team to assure alignment between HR support and client group needs
• Facilitates and/or conducts training (including orientation) and group presentations related to new programs, processes and other HR initiatives.
• Provides feedback for developing new or updating existing company HR policies, programs, and procedures.
• Actively participates at employee events, engagement events, rounding, etc.

Requirements

• Minimum three years HR experience, with particular focus on employee and labor relations strongly preferred
• Bachelor’s degree; concentration/certification in human resources or employee and labor relations strongly preferred
• SPHR/SHRM-SCP or PHR/SHRM-CP preferred

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• an employee assistance program that includes free counseling sessions