IG
ERP Application Manager handling international D365 rollouts at a leading investment goods company. Collaborating with IT and business departments for successful project delivery.
About the role
- Clinical Office Manager overseeing daily operations to ensure quality patient care in Endocrinology practice. Acting as liaison between physicians, staff, and senior leadership for operational efficiency.
Responsibilities
- Under the supervision of the Service Line Director, the Clinical Office Manager is responsible for planning, organizing, and coordinating daily operations to ensure quality of patient care.
- Be the liaison between the Physician, staff, and senior leadership.
- Provides leadership and support in day-to-day operations within the clinical setting along with the Pod Liaison, Service Line Clinical Manager.
- Serves as a role model and consultant for staff.
- Ensure staff members are competent in emergency protocols and procedures.
- Completes and populates staff monthly schedules.
- Maintains the automated schedule.
- Manage staff PTO requests.
- Identifies staffing needs in advance, assists in utilizing resources effectively.
- Monitors and controls overtime use.
- Coordinates and assists with training, monitoring, and evaluation of staff.
- Plans and assists in the hiring and orientation of new office staff.
- Evaluates clinical staff according to policy and provides ongoing feedback.
- Conducts an annual performance evaluation including obtaining physician input on each staff member of the department.
- Works with QI/Practice Transformation and Service Line Clinical Manager to implement and create action plans for clinical quality improvement process at the POD level.
- Monitors all Quality Improvement initiatives.
- Monitors departmental compliance with all applicable standards; reports compliance concerns; ensures utilization of resources for resolution of issues.
- In collaboration with Practice Transformation Department, advances the department’s technology including the use of the information technology and the implementation and appropriate use of the Electronic Medical Record and Practice Management System.
- Adjusts workflow as necessary to ensure overall smooth functioning of the department and compliance of policies.
- Communicate with physicians and POD Liaison on a regular basis to ensure seamless communications flow.
- Resource for department managing patient issues and concerns, reports back to Providers and Service Line Manager.
- Maintains and expands staff competencies, as well as implementing ongoing internal education programs and encouraging participation in outside continuing education.
- Supports any/all Career Ladder opportunities to bring staff to their highest potential.
Requirements
- College degree preferred.
- A minimum of 3 years of leadership experience.
- A minimum of 2-3 years of Endocrinology experience.
- Knowledge of current nursing practices and protocols.
- Previous experience working directly with physicians is required.
- Ability to communicate in English, both orally and in writing.
- Strong interpersonal and organizational skills are important.
- Ability to perform diverse work assignments with time limitations and with a high degree of accuracy.
- Ability to use problem solving, critical thinking, and priority setting skills.
- Demonstrates flexibility with various work schedules.
Benefits
- Medical
- Dental
- Life
- Disability
- Vision
- FSA coverages
- 401k savings plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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