Customer Care Professional delivering high - quality service through inbound calls, assisting with account and service inquiries. Focusing on positive customer experiences and tailored solutions.
About the role
- Technician in customer service maintaining fire protection systems for clients. Responsible for installation, upgrades, and service readiness in the field.
Responsibilities
- Maintenance of water-based extinguishing systems, fire alarm systems, and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing systems, fire alarm systems, and special extinguishing systems
- Expansion and modification/retrofitting of fire protection systems
- Willingness to travel and participate in on-call/emergency duty
Requirements
- Completed vocational training as a gas and water installer or as a locksmith/metalworker, or an equivalent qualification
- Initial professional experience in customer service
- Valid Class B driver's license
- Customer-oriented attitude
- Strong communication skills
- Ability to work under pressure
- Solution-oriented and able to work independently
Benefits
- Comprehensive onboarding and training
- Strong commitment to occupational health and safety
- Attractive employee stock program
- Healthcare benefits
- Childcare subsidy
- Bike leasing (company bike program)
- Employee discounts with well-known companies
- Company events
- Additional payments such as a Christmas bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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