Director of Experiential Marketing Operations overseeing global event operations and team performance at Verisk. Responsible for strategic leadership, collaboration, and operational excellence.
Responsibilities
Lead a high-performing operations team responsible for event logistics, project management, and financial governance.
Mentor and develop team members, fostering a culture of accountability, collaboration, and continuous improvement.
Oversee administration and optimization of event and project management platforms (Workfront, Cvent, Exhibit Force).
Establish governance for RFPs, contracts, and compliance processes in partnership with Legal, Procurement, and Finance.
Drive development and maintenance of an annual experiential marketing calendar aligned with business priorities.
Facilitate cross-functional planning sessions with integrated marketing, shared services, and business unit stakeholders.
Serve as a trusted advisor to senior leadership on operational strategy, risk mitigation, and resource planning.
Lead budget planning, tracking, and reconciliation for experiential marketing programs.
Manage vendor relationships and negotiate contracts for event services, technology, and logistics.
Monitor ROI and operational KPIs to inform strategic decisions.
Champion the use of technology platforms for project management, event registration, and analytics.
Develop dashboards and reporting tools to track performance, resource utilization, and business impact.
Leverage data-driven insights to optimize processes and improve event outcomes.
Define and enforce best practices for experiential marketing operations, including budgeting, vendor management, and risk mitigation.
Develop standardized templates, SOPs, and workflows for intake, timelines, and reporting.
Provide regular updates to senior leadership on project status, risks, and opportunities for improvement.
Deliver enterprise-wide global events calendar and reporting on experiential marketing KPIs.
Requirements
Bachelor’s degree required in events, marketing, communications, business, or related field, or demonstrated equivalent in work experience.
10+ years in experiential marketing operations, project management, or event logistics for global organizations
Proven success leading operational teams and managing complex, cross-functional projects.
Expertise in project management tools (e.g., Workfront, Asana, Smartsheet) and event platforms (Cvent)
Strong financial acumen and vendor negotiation skills.
Exceptional leadership, communication, and stakeholder management skills.
Data-driven mindset with experience in analytics and ROI reporting.
Strong organizational and time management skills with keen attention to detail.
Ability to travel (up to 20%), and work overtime and irregular hours as needed to support business needs.
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