Digital & Marketing Operations Manager delivering impactful (digital) campaigns for healthcare in AP Cluster. Collaborating to enhance customer experience through data-driven strategies across multiple markets.
Responsibilities
Create and deliver impactful (digital) campaigns in collaboration with the AP Contraception Brand Managers and other stakeholders
Manage digital initiatives/engagement channel rollouts that aims to improve our customer/consumer reach and provide better customer experiences
Turn valuable customer insights into impactful marketing activities
Collaborate across markets and drive results by continuously optimizing the customer experience by running experiments and documenting failures and scaling successes
Take responsibility and ownership of problems, ensuring escalation as appropriate.
Demonstrate how data & analytics can guide our marketing initiatives, making the AP cluster a data-driven organization.
Requirements
Relevant Bachelor’s Degree is required, Master’s Degree preferred
Minimum 5 years of experience in digital marketing within healthcare industry
Strong experience in digital marketing/ omnichannel marketing/campaign design
Experience with Marketing Automation and Marketing Technology tooling (e.g. Sales Force Marketing Cloud, Veeva, Portals)
Experience in direct-to-consumer marketing is beneficial
A data driven mindset with relevant work experience doing quantitative analysis at the digital campaign and customer level
Fluent English in both speaking and writing. A second language from the AP Cluster would be a plus.
Benefits
Flexible Work Arrangements
Job title
Digital & Marketing Operations Manager – Contraception, Asia Pacific Cluster
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