Manager of Client Partnerships at Student Choice, strengthening relationships between clients and vendor partners. Responsible for identifying client needs and implementing strategies for satisfaction.
About the role
- Account Manager handling existing and new client relationships in London's Specialty Insurance market. Collaborating with teams to meet client needs in managing the Whitespace Platform.
Responsibilities
- Responsible for managing existing client relationships to ensure high retention, client satisfaction, and growth.
- Development of new customers for Whitespace, converting these to confirmed clients and managing them through the onboarding process including the contracting process and maintaining a strong collaborative relationship once on board.
- Liaising with colleagues across Whitespace to ensure all the Client’s ongoing transactional and strategic needs as they pertain to the Whitespace Platform.
- Ensure that all internal account management processes are followed, objectives met, Key Performance Indicators managed, and results shared at appropriate forums.
Requirements
- Experience in a London specialty/wholesale insurance market
- Proven work experience as a Broker / Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant Sales role within Insurance
- Delivering client-focussed solutions to customer needs
- Experience of using Whitespace would be a plus
- Strong verbal and written communication skills
- Excellent listening, negotiating and presentation skills
- Understanding of stakeholder management
- Intermediate understanding of the risk placement process between brokers and carriers
- Solid experience with CRM software and MS Office
- Understanding of insurance acronyms and terminology
- Broad understanding of the London Insurance Market
- Entry level understanding of the global Insurance Industry
- An interest in technological advances in Insurtech
Benefits
- Medical coverage
- Life insurance
- Pension plans
- Paid time off in line with local labor laws
- Wellness initiatives
- Fitness programs
- Team-building activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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