Application Support Analyst providing support for American Pacific Mortgage's software applications. Ensuring operational efficiency by tracking and resolving end - user issues effectively.
About the role
- Technical engineer resolving customer concerns and improving internal tooling at Vercel. Collaborating with teams to drive solutions and enhance user experience.
Responsibilities
- Resolve customer concerns and improve internal tooling
- Troubleshoot issues alongside Engineering and drive solutions
- Partner with Product, Solutions, and Customer Success teams
- Assist Customer Success Managers with Enterprise requests
Requirements
- Hands-on experience using Vercel and v0 as a platform
- Modern development and architecture experience in the AI or web space
- Prior customer support experience in a technical role
- Strong written and verbal communication skills
- Ability to provide mentorship to other team members
- Willingness to participate in weekend/holiday on-call rotation
Benefits
- Flexible working hours
- In-office anchor days on Monday, Tuesday, and Friday
- Opportunity to work fully remote if located beyond commuting distance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Summer Trainee, Technical Support role at Normet working on global spare parts operations. Ensuring technical assistance and data management for improved customer satisfaction.
Network Support Analyst handling computer - related processes and providing support to end users. Responsible for monitoring network systems and maintaining operational efficiency with local travel.
Clinical Support Analyst managing ASC and clinical applications for Surgery Partners. Responsible for system configuration, business workflow optimization, and user training in a hybrid role.
Technical Support Assistant in a software development company providing management solutions. Assisting customers with software systems and administrative tasks.
Support Technician maintaining hardware and software, installing systems, and monitoring performance. Working with a collaborative team at SONDA in Zona Sul / SP.
Support Analyst for technology company providing technical support to users in Microsoft environments. Focus on Service Desk level 1 and 2 with advanced English requirements.
Technical Analyst providing support in customs brokerage and trade consulting for clients. Managing complex information requests and collaborating with teams for project completion.
Technical Support Technician ensuring optimal IT operations and support in a hybrid environment at Quality Digital. Collaborating with teams to deliver IT solutions in Brazil.
Technical Support Technician at Minsait. Engaging in ITSM incident management, collaborating for process improvements in a hybrid work environment.