Field Service Engineer ensuring optimal performance and reliability of biomedical and automation equipment. Performing preventive maintenance and troubleshooting at various client sites with a focus on operational efficiency.
About the role
- Field Service Technician ensuring optimal performance of Trojan’s advanced UV water treatment systems. Traveling extensively within the US and Canada to support customers in water treatment operations.
Responsibilities
- Travel extensively (80% to 90% of the time) within the US, with occasional travel to Canada. You will be provided a company vehicle and may travel within the territory by vehicle or by plane, staying in company-approved hotels to ensure safety while supporting customers
- Perform service, repair, and start-up of Trojan’s advanced water treatment systems at customer sites.
- Diagnose electrical and mechanical issues, conduct testing, and ensure optimal system performance.
- Build strong customer relationships and provide solutions that drive satisfaction and repeat business.
Requirements
- 3–5 years of Field Service experience traveling to customer sites to troubleshoot and resolve issues; prior experience with water treatment processes ideal
- Ability to read and interpret mechanical, electrical, and P&ID drawings .
- Hands-on experience with PLCs (Allen Bradley, WAGO, Siemens), gates, and actuators
- Implementing LEAN thinking principles to enhance customer maintenance programs
- Demonstrated success collaborating with Engineering, Sales, Operations teams, and external contractors
- Valid driver’s license and passport for US and Canada travel.
- Previous experience traveling for work.
Benefits
- Company Vehicle, Phone & Credit Card – Everything you need to hit the road.
- Travel & Explore – See new places while making an impact.
- Career Coaching & Development – Your growth is our priority.
- Health Benefits & 401(k) Day 1 – Comprehensive coverage for peace of mind.
- Professional Onboarding & Training – We set you up for success.
- Collaborative Team – Work with experts who have your back.
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