Field Service Engineer performing maintenance and repair of Valmet analyzers at customer sites. Providing preventive and predictive maintenance along with customer training and support.
About the role
- Field Service Technician supporting the Neptune device by troubleshooting and resolving issues in hospitals. Focused on building strong customer relationships and maintaining quality documentation.
Responsibilities
- Traveling between hospitals based on assignment of service requests.
- Troubleshooting and resolving customer and product issues.
- Building positive relationships with Stryker customers, peers, and internal partners.
- Documenting service results in order to maintain accurate quality records.
Requirements
- Minimum of 3 years technical service or equivalent experience preferred.
- Bio-medical equipment maintenance, repair and installation experience preferred.
- Proficient with Microsoft Office (computer software) and adaptability to learn company software.
- Must be able to explain and generate detailed guidelines and procedures.
- Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
- Valid driver’s license with good driving record.
Benefits
- Company vehicle for business use
- Medical, Dental, Vison, and Prescription Drug Insurance
- Tuition reimbursement
- Matching 401(k), plus opportunity for a discretionary contribution
- Paid Vacation/Sick Time
- Basic life, AD&D and supplemental life insurance
- Short-term and long-term disability insurance
- Employee Assistance Program
- Wellbeing program with incentives
- Discounted employee stock purchase plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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