About the role

Key Account Manager managing brands on the Veepee Marketplace, developing strategies for brand success and coordinating with internal teams.

Responsibilities

Reporting to the Business Manager, the KAM is responsible for the day-to-day management and activation of the brands in their portfolio on the Marketplace to meet the targets they are accountable for while ensuring the expected level of service.
Develop and implement a strategic plan for each brand in collaboration with the brand.
Analyze and share performance data and identify areas for improvement to implement.
Build trusting relationships with brands and handle day-to-day account management: calls, meetings, newsletters, and the setup and presentation of KPIs.
Coordinate with other members of the marketplace team (Brand Support, Business Developer, E‑merchandiser, Sales Administration (ADV), Creative & Design) as well as internal departments to ensure high-quality service for brands and an excellent member experience.
Know your market (product trends, working methods, competition).
Attend trade shows and events within your scope.
Set up competitive intelligence to understand the partner's digital strategy.

Degree from a business or marketing school with 3–5 years of professional experience in a similar role, ideally in a digital or e‑commerce environment and/or on a marketplace.
Excellent interpersonal skills and strong communication abilities, enabling you to build and maintain solid professional relationships.
Customer satisfaction is at the heart of your priorities and you demonstrate strong listening skills to meet their needs.
Consistently determined to achieve your objectives.
Enjoy working in a team and able to bring colleagues together around common goals, fostering good collaboration.
Strong persuasion and influencing skills, allowing you to effectively convince stakeholders with a commercial approach.
Successfully manage and lead your client portfolio.
Highly organized and rigorous, able to manage multiple tasks.
Resilient and able to manage stress effectively.
A true taste for challenge, constantly seeking to surpass yourself and take on new professional challenges.
Business- and results-oriented with a strong ability to identify and exploit market opportunities.
Excellent commercial negotiation skills.
Proficient in Google Sheets.
Strong command of the digital environment.
Good knowledge of the sector and/or a passion for its development.
Understanding of financial matters (P&L, depreciation).
Experience in budget management and commercial tracking (KPIs, performance analysis, etc.).
Fluent in English.