Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- IT Account Manager building client relationships and managing IT solutions for KIDAN in Switzerland. Requires sales experience and fluency in English plus local language.
Responsibilities
- Build, manage, and grow relationships with clients across your region; becoming their main point of contact for KIDAN’s IT and cybersecurity solutions.
- Identify new sales opportunities and introduce clients to KIDAN’s range of offers, including IT management platforms, cybersecurity services, endpoint management, and network/cloud solutions.
- Understand clients’ business and basic IT needs, then work with our technical team to propose practical solutions (no deep technical skills required, just curiosity and willingness to learn).
- Support clients through the sales process: prepare proposals, coordinate meetings, and help guide them in choosing the right services and products.
- Follow up with clients post-sale to ensure satisfaction, encourage ongoing use, and identify new opportunities for upsell or cross-sell.
- Stay aware of industry trends and KIDAN’s portfolio so you can speak confidently about our core offers.
Requirements
- Experience in sales, account management, or customer-facing roles (experience in IT or technology sectors is a plus).
- Good technical foundations in IT management and cybersecurity; comfortable talking about topics like IT platforms, endpoint security, or network/cloud solutions (training provided).
- Strong communication and relationship-building skills.
- Organized, proactive, and motivated to work both independently and as part of a collaborative team.
- Fluent in English and at least one (ideally more) local language: French (Allaman), German (Schwyz), or Italian (Ticino).
Benefits
- Flexible about working from the office, from home, and traveling to client sites as needed.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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