Microsoft Testing Migration Support Engineer supporting enterprise endpoints migration projects. Executing testing, validation, and troubleshooting during Intune managed Azure AD environment transition.
Responsibilities
Provide Tier 3 support for Intune migration pilots and production waves.
Execute testing and validation of MECM/MCM task sequences and wipe-and-reload workflows.
Validate automated Intune enrollment and Azure AD join processes.
Perform functional testing of Intune configuration profiles, compliance policies, and security baselines.
Test application packaging, deployment behavior, and detection logic.
Support manual enrollment and Autopilot workflows for testing and remediation scenarios.
Troubleshoot escalated imaging, enrollment, application, and policy issues.
Review logs from MECM/MCM, Intune, Windows, and Azure AD to assist in root cause analysis.
Document test results, observed issues, and remediation outcomes.
Support migration pilots, phased rollouts, and post-migration stabilization.
Collaborate with senior engineers, SMEs, and service desk teams.
Escalate systemic issues and improvement opportunities to engineering leads.
Requirements
Active DoD Secret Clearance, with Top Secret eligibility
CompTIA Security+ CE or equivalent DoD 8570 IAT Level II certification
Familiarity with DevSecOps software delivery models and Agile methodology
Microsoft certifications such as MD-102 (Endpoint Administrator Associate) or equivalent preferred
BS degree and at least 4–6 years of enterprise Windows endpoint support or management experience. Experience can be substituted in lieu of degree
Experience supporting Windows 10/11 and Intune-managed environments
Hands-on experience with: Microsoft Intune, Azure AD / Entra ID, Windows 11
Experience testing or supporting: Intune enrollment workflows, Azure AD join and device identity, Application deployment and basic detection logic, Configuration and compliance policies
Working knowledge of MECM / MCM, including task sequences and OS deployment
Working PowerShell skills for troubleshooting and validation
Ability to analyze logs and diagnostics with guidance from senior staff
Understanding of DoD and DISA cybersecurity requirements
Must be able to travel onsite at least 3 days per week.
Technical Leader for Service Desk at C&A leading support teams in Brazil. Focusing on process execution and quality improvement in a dynamic retail environment.
Application Support Analyst providing support for American Pacific Mortgage's software applications. Ensuring operational efficiency by tracking and resolving end - user issues effectively.
Summer Trainee, Technical Support role at Normet working on global spare parts operations. Ensuring technical assistance and data management for improved customer satisfaction.
Network Support Analyst handling computer - related processes and providing support to end users. Responsible for monitoring network systems and maintaining operational efficiency with local travel.
Clinical Support Analyst managing ASC and clinical applications for Surgery Partners. Responsible for system configuration, business workflow optimization, and user training in a hybrid role.
Technical Support Assistant in a software development company providing management solutions. Assisting customers with software systems and administrative tasks.
Support Technician maintaining hardware and software, installing systems, and monitoring performance. Working with a collaborative team at SONDA in Zona Sul / SP.
Support Analyst for technology company providing technical support to users in Microsoft environments. Focus on Service Desk level 1 and 2 with advanced English requirements.
Technical Analyst providing support in customs brokerage and trade consulting for clients. Managing complex information requests and collaborating with teams for project completion.
Technical Support Technician ensuring optimal IT operations and support in a hybrid environment at Quality Digital. Collaborating with teams to deliver IT solutions in Brazil.