Marketing Operations Manager at Totara optimizing marketing performance, managing technology stack, and driving data-driven strategies. Role involves multi-channel campaigns and cross-functional collaboration.
Responsibilities
Own the long-term vision, strategy, and optimization of Totara’s MarTech stack, including HubSpot, Google Analytics, Zoom, Cognism, attribution tools, and emerging technologies
Lead the Marketing Operations roadmap, prioritizing automation, data governance, and process enhancements
Lead data integration strategies to ensure secure, accurate, and seamless flows between marketing, sales, and customer success teams
Champion MarTech adoption with training, best practices, and cross-team enablement
Partner with marketing leaders to plan and execute multi-channel campaigns aligned to business priorities
Own and refine lead scoring, lifecycle stages, lead routing, and nurturing frameworks to accelerate pipeline and conversion
Go to person for all automations including but not limited to, nurture campaigns, lead routing, PPC campaigns, events, etc.
Maintain and create dashboards, attribution models, and reporting frameworks for executive decision-making
Maintain performance tracking tools to measure campaign ROI, funnel health, and key marketing KPIs
Ensure data integrity, compliance (GDPR, CCPA, CAN-SPAM), and robust database governance
Foster alignment between Marketing, Sales, Product, and Finance
Drive continuous improvements in lead management, data hygiene, enrichment, and campaign attribution
Partner with go-to-market teams to implement scalable marketing operations solutions
Play a key role in transitioning new brands and business units onto HubSpot, ensuring smooth onboarding and alignment with existing processes.
Requirements
Bachelor’s degree in marketing, Business, Data Analytics, or related field (Master’s degree preferred)
5+ years of progressive experience in marketing operations, analytics, or revenue operations, ideally in a B2B SaaS environment or high-growth tech companies, with expertise is top-of-funnel strategies
Expert-level proficiency in HubSpot marketing automation and hold HubSpot certifications
Proven success in leading MarTech strategy, managing complex integrations, and scaling operational processes
Experience leading change management and stakeholder alignment across marketing, sales, and customer success
Strong analytical acumen, with advanced skills in marketing attribution, data visualization tools, campaign tagging, and full funnel analytics
Strong communication skills to influence and align strategic priorities across teams
Proven ability to translate complex data into actionable business insights
Exceptional project management skills, with the ability to prioritize multiple initiatives and collaborate with cross-functional teams
Ability to build strong relationships and translate internal customer needs into operational capabilities.
Benefits
Enhanced Parental Leave
Professional Development Opportunities
Annual Wellbeing Allowance
New Joiner home working set-up allowance
Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve
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