Deliver tailored post - sales software services to local accounts at HP. Maintain customer satisfaction and promptly resolve requirements and issues while troubleshooting IT infrastructure problems.
About the role
- Development Systems Manager at Urban Ecology Center overseeing donor data integrity and timely processing of gifts. Collaborating with teams to enhance community connection and support fundraising initiatives.
Responsibilities
- Manage the timely processing of incoming gifts and the generation of acknowledgment letters
- Enter and maintain accurate constituent data, including contact information, gift history, and relevant documentation
- Utilize the donor database to create and disseminate financial and donor reports related to monthly revenue, fundraising campaigns, stewardship, and strategy
- Build and manage database queries to support the needs of the development team
- Coordinate with the marketing team to ensure the integrity and management of the fund development web presence
- Refine, create, document, and execute organization policies and procedures related to constituent information and department functions
- Work with the finance team to ensure alignment of financial records and related procedures
- Support the Development team and donors at our annual gala, the Summer Solstice Soiree
Requirements
- Minimum of three years of experience working on a team or in a highly-collaborative role
- Minimum of 3 years of experience managing non-profit development database systems or similar database management experience
- Experience working with customer relationship management software or similar; the Urban Ecology Center utilizes Altru, a Blackbaud product
- Experience utilizing Excel and the Google Workspace, including Docs, Sheets, Forms, and other apps within the system
- First Aid/CPR Certification is required; the UEC will support attainment
Benefits
- 24 PTO days annually (29+ following Year 1 of employment)
- 7 paid organizational holidays
- medical/dental/vision insurance with above-average employer premium contributions
- 3% match on our 403(b) retirement plan
- program registration and facility rental discounts
- strong commitment to work/life balance and great organizational culture
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