Sr. Manager, Post Market Quality at BD overseeing end-to-end field action processes within North America. Collaborating with global PMQ representatives to ensure effective execution and compliance.
Responsibilities
Accountable for the end-to-end field action process for the MMS business unit
Timely execution of field actions within North America while aligning and coordinating with Regional PMQ Representatives from EMEA, LATAM and Greater Asia
Conducting timely Field Action Committee (FAC) meetings
Providing customer and regulator input into FAC decisions
Ensuring FAC decisions align with regulator expectations
Field action documentation creation
Monitoring field action reconciliation
Guiding PMQ Field Action Operations organization
Driving global alignment on field action strategy and execution expectations in partnership with regional PMQ representatives
Use of metrics and data analytics to assess field action execution and effectiveness
Coordination with regulatory bodies as needed
Audit Support for field actions and related decisions.
Requirements
BA/BS degree or equivalent in a Life Science, Engineering, Physical Science, Nursing with an advanced technical degree; MBA preferred
Minimum of 10 years of experience in quality & regulatory management within an FDA/Competent Authority regulated environment
Comprehensive expertise in the applied interpretation of worldwide regulatory standards and laws applicable to the medical device and / or in vitro diagnostics industries
Strong preference for FDA Class II and Class III medical device and / or in vitro diagnostics experience
Excellent written and oral communication and organizational, project management skills
Ability to continuously assess the effectiveness of functional processes and to lead progressive improvement initiatives applying principles of process excellence
High level of problem identification, analysis, and formulation of conceptual / technical and business solutions
Knowledge of product failure modes.
Strong knowledge of influencing, coaching, and people development principles
Expertise in conducting and participating in both internal and external audits.
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