Assistant Property Manager supporting the property management team at UPM Property Management by managing client queries and ensuring operational efficiency in Stellenbosch, Western Cape.
Responsibilities
Manage day-to-day client queries with professionalism and efficiency.
Coordinate maintenance requests, liaise with contractors, and ensure work is completed to required standards.
Handle communication channels including phone calls, emails, and meeting scheduling.
Provide administrative support, including invoice processing and assistance with financial queries.
Attend client and resident meetings to support effective property management.
Maintain accurate records and ensure all property documentation is up to date.
Assist with building insurance claims and ensure compliance with Health & Safety regulations.
Support Line Managers in managing client, tenant, contractor, and onsite personnel relationships.
Cover workload during absences to maintain service continuity.
Requirements
Previous experience in property management or related field, or a relevant Higher Education qualification.
Knowledge of property legislation and Health & Safety regulations.
TPI affiliate qualification (or willingness to obtain within 18 months).
Proficiency in Microsoft Office (Word, Excel, Outlook) and other ICT systems.
Strong organisational and multitasking abilities with attention to detail.
Ability to work effectively both independently and within a team.
Personal Attributes: Positive, proactive, and client-focused. Strong written and verbal communication skills. Practical problem-solving skills with a solutions-driven approach. Committed to continuous learning and professional growth. Dedicated to equality, diversity, and mutual respect.
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