Application Support Specialist providing functional support for internal applications at a tech - driven financial institution. Engaging in process optimization, collaboration, and AI tool adoption.
About the role
- Technical Manager for Véto-pharma overseeing technical operations and strategic agenda in North America & Canada. Collaborating with Sales and Marketing teams to support customer needs.
Responsibilities
- Creation of technical material for the marketing products in coordination with Marketing and Sales teams.
- Creation of technical material for our Newsletters in coordination with the Marketing team.
- Creation of technical material for internal training of the teams (Marketing, Sales…)
- Customer Service & Support to answer any customers’ needs and forward any requests to Sales team and/or Management
- Build a strong network of researchers, beekeepers and KOL to be recognized as the technical reference and point of contact for Veto-pharma
- Organization of trials (implementation with partners, follow-up) with our range of products in coordination with the Sales team.
- With the objective to build a strong presence on the different Beekeeping conferences / meetings / training courses (for partners) in coordination with the Sales team and Management (locally and abroad).
- Plan and monitor the technical budget for the area.
- Answer pharmacovigilance cases in coordination with Sales and Regulatory teams (data collection, interpretation, feedback to customers, follow-up to Regulatory team).
Requirements
- 5-7 years of experience as a Technical Manager ideally in the animal health industry (knowledge in the beekeeping industry is a plus)
- Bachelor of Science. Veterinary/Biology background preferred
- Excellent organizing skills
- Strong ability to effectively communicate & partner with customers and internal stakeholders
- Excellent verbal and written communication skills and ability to prepare and deliver presentations
- The ability to work and engage with different cultures will be valuable.
- Ability to work in an agile, fast-paced work environment.
- Fluent English is required.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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