Business Analyst B2B driving data strategy and automation in Michelin. Collaborating with Sales and Marketing on digital initiatives and providing insights for decision - making.
About the role
- Senior Business Analyst supporting technology enabled services at UL Standards & Engagement. Driving technology solutions to ensure usability and operational excellence across multiple initiatives.
Responsibilities
- Provide functional and operational support of technology software and systems
- Drive continuous improvement of technology solutions
- Lead comprehensive technical requirement gathering across functional areas
- Ensure requirements are complete, traceable and aligned with priorities
- Analyze existing systems and monitor performance of technology solutions
- Participate in testing and quality assurance assessments
- Validate user requirements for systems in production
- Support deployment and configuration of new systems, applications and updates
- Provide ongoing education to end-users
- Manage end-to-end projects, plan and execute activities across project lifecycle
Requirements
- Bachelor’s degree
- Advanced degree preferred
- Advanced application and knowledge in implementing technology and enterprise software solutions
- Proficiency in managing and optimizing workflows within these platforms
- Strong understanding of systems development lifecycle (SDLC) methodologies and quality assurance best practices
- Experience guiding user testing and facilitating feedback sessions
- Strong project management skills
- Demonstrated leadership skills
- Advanced problem-solving skills
- Strong communication, presentation and facilitation skills
- Positive and collaborative interpersonal skills
- Strategic thinker with ability to innovate and adapt in a dynamic industry landscape.
Benefits
- Bonus compensation
- Comprehensive medical, dental, vision, and life insurance plans
- Generous 401(k) matching structure of up to 5% of eligible pay
- Additional 4% into retirement savings fund after first year of continuous employment
- Paid time off including vacation, holiday, sick, and volunteer days
- Flexible working arrangements depending on role
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