Operations Technician Senior ensuring facility equipment maintenance and successful pipeline operations for clean energy at Williams. Demonstrating technical expertise and analyzing data to resolve operational problems.
About the role
- City Operations Manager overseeing on-the-ground operations in Barcelona for a residential real estate startup. Leading a team to maintain quality assurance and operational standards.
Responsibilities
- Lead, train, and coach a local operations team across maintenance, apartments turnover, QA, and logistics.
- Create structure - daily stand-ups, shift plans, and checklists - to ensure operational rhythm and focus.
- Foster a performance culture with clear accountability and recognition for strong execution.
- Conduct regular audits and performance reviews to ensure high output and quality consistency.
- Deliver flawless daily execution across all operational workflows - readiness, maintenance, logistics, and inspections.
- Hit operational KPIs including readiness rate, SLA compliance, downtime reduction, and cost-per-unit performance.
- Quickly diagnose bottlenecks, implement corrective actions, and report progress against KPIs.
- Collaborate with centralized planning and GX teams to execute schedules and priorities effectively.
- Ensure SOPs are rigorously followed and continuously refined for efficiency.
- Identify process inefficiencies, waste, and improvement opportunities — and implement measurable fixes.
- Drive consistency and precision across the team’s day-to-day work.
- Monitor vendor KPIs, costs, and SLA compliance - hold partners accountable to high standards.
- Maintain control over stock levels for all consumables, linens, and supplies.
- Ensure supply chain reliability, minimal waste, and efficient stock movement.
- Partner with the central procurement team to track costs and implement savings.
Requirements
- You have at least 5+ years of experience working as a Hospitality / Guest Operations Manager or similar role and have experience in managing a team of at least 10 people.
- Skilled organizer and effective communicator
- Fluent English and the local language in your market (Spanish/Portuguese/French/Italian)
- Flexible, resilient and content with ambiguity and changes
- Confident with working in cross-functional teams
- Comfortable performing in a start-up environment (high grit, act with great speed, and adaptive to change)
- Strong leadership skills
- Ability for overviewing and improving operational processes to enhance efficiency and effectiveness.
- Great planner and keen eye for detail.
Benefits
- Private Health Insurance with SANITAS
- Flexible retribution with Payflow
- UKIO Anniversary gift
- Team buildings and office events
- Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
- Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
- An amazing internal culture and no dress code!
- International working environment with many different nationalities!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Operations Technician ensuring maintenance of facility equipment and successful pipeline operations at Williams. Demonstrating technical expertise while adhering to safety protocols and operational standards.
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