Experience Architect supporting experiential marketing and brand experience projects. Collaborating with teams for effective execution and maintaining client relationships in the UK.
About the role
- Dental Community & Professional Marketing Lead at SURI nurturing a community of dental professionals while executing a professional-focused marketing strategy.
Responsibilities
- Build and grow SURI’s community of dental professionals across the UK, EU, and US.
- Own the engagement roadmap — events, webinars, peer groups, newsletters, educational content, online forums, etc.
- Facilitate conversations and networking between dental professionals, ensuring a valuable and active community environment.
- Capture qualitative insights from the community to inform SURI’s product, education, and marketing strategies.
- Track key community metrics (member growth, engagement, feedback, sentiment).
- Develop and execute marketing strategies aimed at dental professionals — from digital content to in-practice assets and CPD-style educational materials.
- Build strong communications tailored to dentists and hygienists, grounded in evidence, clinical credibility, and compliant messaging.
- Create compelling content: case studies, clinical summaries, professional newsletters, social content, testimonials, and event materials.
- Support partnerships with dental schools, associations, and key opinion leaders (KOLs).
- Ensure all professional marketing follows regulatory, ethical, and claims-compliance requirements.
- Plan and deliver SURI’s presence at dental conferences, trade shows, and educational events.
- Build relationships with KOLs, dental educators, practice groups, and influencers within the profession.
- Manage ambassador or early-adopter programmes for dental professionals.
- Coordinate sampling, product-education initiatives, and in-practice trials.
- Work closely with SURI’s Brand, Growth, Product, and Innovation teams to ensure aligned messaging and execution.
- Report on performance through clear KPIs covering community, engagement, and professional marketing.
- Bring back real-world insights from clinical professionals to shape future NPD, claims, messaging, and educational initiatives.
Requirements
- 3–6 years of experience in healthcare, dental, medical device, or pharmaceutical marketing, ideally in a community- or engagement-focused role.
- Strong understanding of how to communicate with regulated or professional audiences.
- Experience running events, webinars, or educational programmes for professionals.
- Strong written and verbal communication skills — able to translate science and product benefits into credible, compelling storytelling.
- Comfortable owning projects end-to-end: strategy, planning, execution, tracking.
- Strong relationship builder with presence and confidence when working with clinicians and academic stakeholders.
- Familiarity with compliance considerations (claims, clinical data, product education, sampling rules).
Benefits
- 25 days annual leave, plus bank holidays and an additional day for your birthday
- Flexible working hours
- Hybrid working - up to 2 days working from home each week
- Bupa Healthcare and Dental Packages
- Income Protection and Life Assurance
- 1 Charity Day per year
- Central London offices- based in London Bridge; a stone’s throw from Borough Market
- 4x “Work from Anywhere” weeks, with no requirement to be in the office those weeks
- Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
- Monthly social events, organised by different team members
- 5x free toothbrushes every year
- £1000 personal development budget each year, per employee
- Fantastic career opportunities; with the chance to grow as SURI does
- Fresh fruit and snack orders every week
- Cycle to Work scheme, and Electric Bike Cycle to Work scheme
- Regular product swaps with other fantastic companies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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