Hybrid Senior Account Manager

Posted 6 hours ago

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About the role

  • Senior Account Manager responsible for managing key strategic accounts in UK gaming and financial services. Driving revenue growth and client relationships in a dynamic, high-growth environment.

Responsibilities

  • Own and develop senior-level relationships across a portfolio of key UK-based Gaming and FS clients
  • Act as the primary point of contact, ensuring a consistently high standard of service and client satisfaction
  • Build trusted advisor relationships with key stakeholders, including C-level executives
  • Identify and execute opportunities to grow revenue within existing accounts (upselling, cross-selling, new use cases)
  • Develop and deliver account plans aligned with client objectives and Trustly’s growth strategy
  • Negotiate commercial agreements and renewals to maximize long-term value
  • Drive adoption of Trustly products and features to increase client performance and ROI
  • Monitor account performance, providing insights and recommendations based on data and market trends
  • Collaborate with internal teams (Product, Sales, Operations, Compliance) to deliver solutions that meet client needs
  • Maintain a strong understanding of the UK and EU gaming and financial services landscape, including payments and regulatory developments
  • Provide strategic input to clients on industry trends and innovation opportunities
  • Represent Trustly at industry events

Requirements

  • Strong experience (typically 3+ years) in account management, client success, or commercial roles within payments, gaming, and/or financial services
  • Proven track record of managing and growing enterprise or strategic accounts
  • Strong commercial acumen with experience in revenue growth and contract negotiations
  • Excellent stakeholder management skills, with the ability to influence at senior levels
  • Good understanding of payments, open banking, or A2A ecosystems
  • Experience working with Gaming and/or Financial Services clients is highly desirable
  • Familiarity with UK market dynamics and regulatory environment is a plus
  • Hard-working, ambitious, dedicated and willing to go the extra mile to successfully close a negotiation and maximise the value of the deal
  • Very good communicator and have the ability to explain complex topics in a clear and understandable way
  • Humble with a strong business acumen
  • Take great pride in your work and strive for excellence with drive
  • Ownership mentality and accountability
  • Consider yourself great with numbers, analytical and able to use logic and problem-solving skills to find the relevant solutions

Benefits

  • 20 to 30 days of holiday to support a healthy work-life balance
  • Monthly team outing allowance to enjoy social events with your colleagues
  • Parental leave top-up additional support for new parents
  • On-site perks to make your workday smoother
  • Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
  • PLUS additional benefits designed to enhance your work-life experience!

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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