Digital Sales Program Manager overseeing digital sales and marketing performance for Truist. Driving strategic objectives and optimizing project portfolios in a collaborative environment.
Responsibilities
Provides oversight and leadership on digital sales and marketing program performance and routines
Influences and leads sales funnel health analysis and optimization opportunities
Key contributor in developing performance measures and goals
Evaluates investment opportunities to meet strategic objectives and optimize the program or project portfolio
Plans and coordinates closely with LOB/function managers and subject matter experts
Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense
Works closely with, and provides direction to technology leads to support program needs
Ensures that program activities are on a path to deliver benefits realization
Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements
Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes
Readily recognizes solution and determines at what point issues require escalation to management
Leads teams or multiple teams of internal and/or external resources on a project basis
Provides project-related performance evaluations on project resources
Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues
Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives
Requirements
Bachelor’s degree in a relevant field or equivalent combination of education and work experience
Ten years progressive related experience in either a consulting, project management or process improvement related role
Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
Demonstrated leadership in the implementation of complex programs and projects
Ability to bring clarity to ambiguous assignments
Demonstrated executive level verbal and written communication skills
Superior working knowledge of business matters, finance, planning, and forecasting
Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)
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