IT/Software Procurement Manager executing sourcing strategies and leading cross - functional teams at Manulife. Responsible for negotiating contracts and driving supplier selection.
About the role
- Procurement Coordinator procuring parts and services for clinical engineering equipment at TRIMEDX. Customer-focused role supporting operations and ensuring timely order processing.
Responsibilities
- Review and prioritize requests based on urgency and critical need; follow the life cycle of a requisition from request to delivery and receipt.
- Create and submit POs to a supplier following the approved sourcing matrix, master agreements (MSA), and procurement policies and procedures with accuracy and speed.
- Communicate with suppliers and utilize shipping websites to gather tracking information or relevant documentation; reconcile with timeframes submitted by technicians and take action to ensure timely delivery and receipt.
- Communicate exceptions or delays to technicians and provide timely follow-up on order inquires.
- Reconcile supplier invoices with FSRs, master agreements and entitlements to capture savings.
- Answer technician questions concerning procurement policies and procedures; handles complex issue resolution with support from peers and manager.
- Support technicians and suppliers with part identification, urgent orders, and order updates.
- Review and update the purchase order with accurate core exchange and return information.
- A supervisor may assign ad hoc responsibilities based on business needs.
- All other duties as assigned.
Requirements
- Minimum of 1-year relevant work experience; purchasing or supply chain preferred.
- Customer service experience preferred.
- Experience in healthcare industry preferred.
- Positive, team player, strong interpersonal skills; proven ability to efficiently prioritize tasks to delivery results.
- Strong customer centric mentality and customer service skills.
- Well organized and able to adapt to change.
- Strong written, and verbal communication skills; vocalize issues and solutions proactively.
- Intermediate knowledge of Microsoft Office applications.
- Must be willing to work a non-traditional schedule, as needed during any open hours of the department.
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