IT/Software Procurement Manager executing sourcing strategies and leading cross-functional teams at Manulife. Responsible for negotiating contracts and driving supplier selection.
Responsibilities
Lead IT/Software sourcing and contracting
Collaborate and lead cross-functional teams to execute low-to-medium value/complexity sourcing projects and contracting efforts for IT and Software
Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders
Develop PxQ baselines and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations
Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions
Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents
Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs to support risk and contracting steps
Maintain clean deal documentation and workflow progression through procurement systems and CLM processes
Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals
Support required governance inputs for technology purchases to ensure the deal can proceed through internal approvals and onboarding
Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions
Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization
Define and track key performance metrics and develop dashboards to support tower priorities
Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement
Contribute to AI-enabled procurement improvements that directly support sourcing execution
Requirements
6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting
Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority
Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options)
Strong written/verbal communication skills and ability to produce executive-ready materials
Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes)
Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset
Experience supporting AI-related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI-assisted sourcing enablement) is preferred
Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Various retirement savings plans (including pension and global share ownership plan with employer matching)
Financial education and counseling resources
Generous paid time off program (holidays, vacation, personal, sick days, and statutory leaves of absence)
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