Senior Vendor Management Specialist in American Tower’s Supply Chain team. Evaluating vendor partnerships and collaborating for continuous improvement of vendor relations.
About the role
- Associate Director leading clinical procurement and contracting operations for global clinical trials at Biogen. Focusing on operational excellence, compliance, and financial discipline.
Responsibilities
- Lead end-to-end Demand planning and Clinical Contract Delivery operations supporting global clinical trials (Phase I–IV), ensuring timely, compliant execution of sourcing and contracting activities.
- Design and optimize a scalable CPSC operating model aligned to portfolio growth.
- Establish a technology-enabled Demand planning and Clinical contract delivery environment.
- Implement predictive contracting capabilities using historical study data and demand trends.
- Define and monitor KPIs (cycle time, quality, compliance, stakeholder satisfaction) and deliver performance transparency to senior leadership.
- Lead continuous improvement initiatives across SOPs, templates, legal support models, training, and systems.
- Establish and oversee an integrated Vendor Demand Management Model ensuring consistent program-level outsourcing strategies are implemented effectively at study level.
- Translate program and portfolio forecasts into structured resource capacity planning and prioritization frameworks.
- Ensure clear handoffs of study specifications and contracting requirements into CPSC execution teams.
- Serve as escalation point for contracting risks, timeline conflicts, and cross-functional barriers impacting study start-ups.
- Drive financial transparency and discipline across contracting activities, including Fair Market Value (FMV) governance, milestone-payment alignment, and value reporting.
- Develop and report Commercial Framework Contractual Compliance Metrics, tracking adherence to approved rate cards, templates, commercial protections, and negotiated terms.
- Ensure audit readiness, regulatory compliance, and strong documentation practices.
- Monitor contractual control effectiveness, identifying systemic gaps and leading corrective process enhancements.
- Implement an integrated supplier risk and performance management framework.
- Establish standardized mechanisms to monitor vendor performance indicators (budget accuracy, scope stability, cycle-time adherence, inspection findings).
Requirements
- 10+ years of experience in contracting, ideally within biotech/pharma and clinical trial operations.
- Previous experience managing teams, setting departmental priorities to support business objectives, matrixed environment
- Strong understanding of clinical trial operations and the drivers of contracting speed.
- Deep knowledge of end-to-end Source to Contract processes, complex negotiations, and contract lifecycle management in a regulated environment.
- Highly effective stakeholder partner with the ability to persuade and build strong relationships across technical and operational teams.
- Data-driven and performance-oriented; experienced in establishing KPIs, dashboards, and reporting to drive transparency and continuous improvement.
- Excellent communication and presentation skills, with the ability to communicate clearly with leaders and technical stakeholders
- Process-oriented, continuous improvement mindset; Identifies and solves complex, operational and organizational problems.
- Education: Bachelor’s degree required; advanced degree and/or legal/contracting background is a plus; relevant certifications (e.g., CPSM/C.P.M.) are desirable.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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