IT Support Specialist managing office and IT support at Trilogy Federal. Overseeing laptop management and office operations in Arlington, VA, requiring onsite presence.
Responsibilities
Issue and track company provided devices, such as laptops.
Configure hardware and software for local workstations.
Assist with onboarding of new employees to ensure new workstations are functioning properly.
Continue to learn and expand knowledge base to allow for professional growth within the organization.
Maintain office services by organizing office operations and procedures, building and/or approving supply requisitions, and execution of clerical functions.
Maintain office efficiency by planning and implementing processes and procedures for office management (supply orders, distributing incoming mail, office access card maintenance and distribution).
Manage relationships with vendors, service providers, and landlords.
Organize and schedule meetings and appointments/event planning and preparation (lunch orders for team meetings, conference room IT support (help users connect to presentation screens)).
Requirements
Associate’s degree
2+ years of relevant experience
Ability to prioritize and manage multiple tasks concurrently
Ability to work in a fast-paced and collaborative environment
Outstanding written and verbal communication skills
Attention to detail and problem-solving skills
Strong organizational and planning skills
Proficiency in Microsoft Office Suite and SharePoint
Schedule flexibility to be onsite as needed for new hires, departing employees, meetings, and office events.
Benefits
Health, dental, and vision plans
Optional FSA
Paid parental leave
Safe Harbor 401(k) with employer contributions 100% vested from day 1
Paid time off and 11 paid holidays
No cost group term life/AD&D plan, and optional supplemental coverage
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