Plaatsvervangend manager BCJZ bij de Dienst Vervoer & Ondersteuning in Assen. Leiding geven aan teams en bijdragen aan kwaliteitsverbetering van dienstverlening en processen.
About the role
- Business Performance Manager driving operational excellence through strategic planning and performance reporting. Lead a team to deliver insights across multiple Operating Companies at Solvd.
Responsibilities
- Lead and develop a team of performance analysts to deliver high-quality business intelligence.
- Design and maintain performance dashboards for senior leadership and stakeholders.
- Drive accurate planning and forecasting to ensure optimal resourcing and KPI achievement.
- Develop and implement robust data systems and forecasting models.
- Collaborate with internal and external stakeholders to deliver exceptional customer service outcomes.
- Support ad hoc projects and promote continuous improvement across the Shared Service Centre.
Requirements
- Proven experience in Management Information and Performance Management.
- Strong background in workforce management, demand forecasting, and performance analysis.
- Advanced Excel skills (including PowerPivot and complex formulas).
- Proficiency in SQL and familiarity with Business Intelligence tools.
- Excellent analytical and problem-solving abilities.
- Qualification in Data Science or Data Analytics.
Benefits
- On-the-job training and continuous personal development opportunities.
- Regular performance feedback and 1:1s to help you succeed.
- Support for family events, personal support, and a focus on having fun in the workplace.
- Opportunities for career progression.
- Competitive benefits.
- Discretionary ScotRail Season Ticket (home to work)
- Discretionary bonus scheme
- Hybrid working (for most roles, after probation)
- Living Wage and Living Hours Accredited
- 34 days holiday (including public holidays) with option to buy additional
- Generous salary exchange Pension Scheme and Life Assurance Scheme
- Optional Health Cashplan Scheme
- Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social
- Flexible dress code where you can Dress for Your Day!
- Social events including Summer Event and Christmas Party
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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