Field Service Technician providing onsite and remote technical support for TSI’s particle measurement instruments. Installing, calibrating, and repairing equipment while ensuring customer satisfaction at all times.
About the role
- Field Service Engineer ensuring the repair and maintenance of Transmedics Organ Care Systems. Responsible for managing assigned region and driving customer satisfaction.
Responsibilities
- Responsible for the repair, maintenance, and upgrade of all Transmedics Organ Care Systems within an assigned region
- Install, repair, and maintain Organ Care Systems at internal and external customer sites
- Independently manage an assigned region, ensuring all Transmedics devices and equipment are repaired and serviced in a compliant and timely manner
- Complete reports and documentation for service activities in a timely and accurate manner
- Enter data from the completed service activities into the required databases in a timely manner
- Maintain test equipment utilized in service activities
- Drive customer satisfaction through service excellence
- Perform other TransMedics tasks and duties as assigned/required
Requirements
- AA in an engineering discipline plus a minimum of five years’ experience providing field service for complex medical devices in hospital settings, or equivalent combination of education and experience
- Demonstrated ability to assemble and disassemble highly complex electromechanical systems
- Strong analytical problem-solving skills and troubleshooting skills of complex electromechanical devices
- Must have valid driver's license and valid passport
- BS in an engineering discipline preferred
- Excellent verbal and written communication skills and interpersonal skills
- Ability to work calmly and effectively under pressure and maintain a positive attitude
- Computer skills include Microsoft Word and Excel
- Must be reliable and able to work independently
- Must be detail oriented and highly organized with strong multitasking and prioritization skills
- Outstanding customer interaction skills with a demonstrated track record dealing with hospital customers in a positive and professional manner
- Ability to speak a foreign language is a plus.
Benefits
- Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
- Dental
- Vision Healthcare
- Flexible Spending Account for Healthcare
- Flexible Spending Account for Dependent Care
- Short Term Disability
- Long Term Disability
- 401K Plan
- Pet insurance
- Employee Stock Purchase Plan
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Solar Field Service Technician performing field maintenance and learning safe practices in the solar industry. Located full - time on a jobsite in Burlington, TX.
Solar Field Service Technician performing field maintenance and following safety practices in solar industry. Operate and maintain equipment while providing assistance in solar plants under supervision.
Solar Field Service Technician performing maintenance and learning safety practices in solar industry. Working in multiple solar plants under supervision in Victoria, TX.
FST Manager at TechnipFMC responsible for FST readiness and service delivery quality. Managing schedules and maintaining compliance with operational excellence.
Field Service Engineer in the SatCom and Maritime sector supporting vessels by installing and maintaining communication systems. Opportunities for technical development and project involvement in a collaborative team.
Field Engineer assisting in construction site management and procurement processes. Collaborating with Site Manager to ensure safety and quality on construction projects across the U.S.
Field Service Engineer ensuring assembly line operations for Videojet products. Responsible for installation, maintenance, and customer support within Venlo/Limburg region.
Digital Solutions Service Engineer II at Werfen installing and optimizing digital solutions for hospitals. Providing 2nd level support to Werfen Affiliates and distributors internationally.
Accounts Representative IV providing essential financial and administrative support in Cornell's Engineering Finance and Budget Team. Ensuring compliance and effectiveness of financial processes while managing account activities.