Product Designer at Level AI, an AI - native SaaS startup enhancing customer engagement in contact centers. Join our team focusing on user - centered design and innovation.
About the role
- Senior UX Designer shaping intuitive experiences for Trainline’s B2B products and customer service tools. Collaborating with cross-functional teams to deliver high-quality design solutions.
Responsibilities
- Lead end-to-end design for our White Label and Agent Tooling products.
- Partner with Product Managers to drive customer-centric outcomes across multiple B2B initiatives.
- Collaborate with Research and Data teams to bring insights into design decisions and measure success.
- Work closely with Engineers to deliver feasible, high-quality solutions that meet business goals.
- Contribute to - and when needed, extend - our Design System, maintaining consistency and craft.
- Facilitate discovery and ideation workshops; iterate rapidly and validate with users.
- Champion accessibility, simplicity, and inclusivity in every interaction.
- Share work in the open and provide thoughtful feedback to peers.
Requirements
- Proven experience designing digital products end-to-end, ideally in B2B or platform-based environments.
- Strong portfolio showcasing your process, UX reasoning, and impact.
- Working knowledge of iOS, Android, and Web patterns.
- Proficient in Figma or similar design tools; comfortable with prototyping and usability testing.
- Confident collaborating with Product, Engineering, and commercial stakeholders.
- Curious, pragmatic, and able to balance user needs with business realities.
- Experience in PAYG (Pay As You Go) travel experiences or other location-based transit innovations is a plus.
Benefits
- private healthcare & dental insurance
- generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme to further reduce carbon emissions
- extra festive time off
- excellent family-friendly benefits
- clear career paths
- transparent pay bands
- personal learning budgets
- regular learning days
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Staff Product Designer at R37 Lab designing intuitive healthcare AI solutions. Collaborating with cross - functional teams and mentoring peers in user experience design.
Senior Product Designer II shaping experience strategy for the Coach platform supporting multiple initiatives. Collaborates with Product and Engineering to solve complex design problems.
Senior Designer (UX/UI) helping to define and deliver the design experience at Bellota Labs. Focusing on the ClubWPT Gold platform to revolutionize online poker.
Product Designer delivering user experiences in hybrid environment for government projects in Victoria, BC. Collaborating with teams to apply human - centered design principles and agile processes.
Senior Product Designer at Bumble focusing on design initiatives for BFF, enhancing friendships through user - centered design.
AI Product Designer responsible for user experience design at Brainlake. Leading design thinking workshops and using AI tools to enhance prototyping and user interaction.
Lead UI/UX Designer for Vego Garden to define UX vision and build scalable design systems. Manage designers to improve conversion, retention, and brand impact across digital platforms.
Product Designer creating UI/UX flows at Nitra to enhance doctor practices management. Collaborating with teams on designs across web and mobile platforms in a hybrid work setting.
Consultant.e Product Designer creating responsible digital products at Thiga. Collaborating with Product, Tech, and Marketing teams for impactful user experiences.