Senior Operations Risk Manager at Manulife handling global operational risk initiatives. Leading risk governance programs and collaborating with senior leadership in the insurance sector.
About the role
- Enterprise Risk Manager architecting internal ERM functions at a global capital markets services company. Collaborating with leadership to mitigate risks ensuring compliance and strategic growth.
Responsibilities
- **ERM Strategy & Framework Design**
- **Engineer the Function:** Design, implement, and maintain a right-sized Enterprise Risk Management framework (aligned with ISO 31000 or COSO) tailored to a midsized global software company.
- **Risk Governance:** Establish risk policies, tolerance levels, and standard operating procedures that align with corporate strategy and legal requirements.
- **Culture of Risk:** Champion a proactive risk culture across global offices, training department heads on how to own and manage risk within their verticals.
- **2. Risk Identification & Reporting**
- **The Risk Register:** Build and maintain a comprehensive, living Enterprise Risk Register. Facilitate quarterly risk assessments with senior management to identify emerging threats (Including Cyber, Operational, Geopolitical, Regulatory, and Strategic).
- **Reporting:** Create executive-level dashboards and reports for the CLO, Executive Committee, and the Board of Directors, providing clear visibility into the company’s risk profile and mitigation progress.
- **Global Scope:** Monitor geopolitical and operational risks associated with our global footprint, ensuring continuity of operations across international time zones.
- **3. Commercial & Client Assurance Support**
- **Vendor Due Diligence:** Act as a subject matter expert during the sales cycle. Assist the Sales and Security teams in navigating complex vendor risk assessments and due diligence questionnaires required by our Tier-1 financial services customers.
- **Compliance Alignment:** Work closely with Legal and InfoSec to ensure our risk controls map to key standards (SOC 2, ISO 27001, GDPR, and incoming regulations like EU DORA) that matter to our clients.
- **4. Business Continuity & Incident Management**
- Oversee the Business Continuity Planning (BCP) and Disaster Recovery (DR) governance, ensuring plans are tested annually.
- Partner with Legal to manage the risk aspects of insurance renewals and coverage adequacy.
Requirements
- **Experience:** 5–8+ years of experience in Risk Management, Internal Audit, or GRC (Governance, Risk, and Compliance).
- **Industry Background:** **Must have** experience working within the Technology/SaaS sector OR within Financial Services. You must understand the unique pressure points of selling software to regulated banks.
- **Education:** Bachelor’s degree in Business, Finance, Legal Studies, or a related field.
- **Builder Mindset:** Proven ability to build a function from scratch ("engineer the operations") rather than just maintaining an existing legacy process.
- **Communication:** Exceptional ability to translate complex risk concepts into business language for the C-Suite and Legal teams.
- **Preferred Qualifications ("Nice to Haves")**
- Certifications such as CRISC, ARM, CISA, or CISSP.
- Experience with GRC software platforms (e.g., LogicGate, ServiceNow, Vanta).
- Familiarity with financial regulations (GLBA, NYDFS 500) or international frameworks (GDPR, DORA).
- **
Benefits
- TT is a company in an exciting growth phase, having benefited from new ownership and investment over the last 5 years.
- A compelling suite of products and plans for significant product development in 2026 and onwards.
- An established and mature core product offering, with a well-known and well-respected brand identity.
- A dynamic and positive company culture that fosters employee growth and rewards results.
- A comprehensive benefits package.
- **Trading Technologies (www.tradingtechnologies.com) is a global capital markets platform services company providing market-leading technology for the end-to-end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software-as-a-Service (SaaS) company delivers "multi-X" solutions, with "X" representing asset classes, functions, workflows, and geographies. This multi-X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post-trade allocation; and infrastructure services. The award-winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies’ clients.
- **
- Trading Technologies is backed by leading global investment firms Thoma Bravo, one of the world’s largest and most experienced software investors, and 7Ridge, a global growth equity firm focused on technology-enabled businesses.
- This investment supports Trading Technologies’ continued focus on product innovation, platform scalability, and long-term growth for customers and partners worldwide.*****Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies’ practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information, parental status, veteran, or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.*****
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Risk Control Consultant at Travelers providing account evaluations and risk management solutions. Collaborating with Underwriters and maintaining customer relationships in the Construction sector.
Data Enablement + Governance Manager leading data governance strategy at Waystar, ensuring data accuracy and compliance across the organization.
MB
Loss Mitigation Analyst role in Customer Asset Management tackling operational risk and compliance. Collaborating on reporting and process improvement initiatives to enhance workflows across teams.
Risk Manager overseeing fiduciary activities within Personal Trust and Investments across Wealth Management at U.S. Bank. Collaborating with senior leadership to ensure compliance and manage risks.
Head of Insurance and Risk overseeing risk governance and insurance strategies for Circle K. Leading casualty claims management and collaboration across operational teams in a global company.
Associate Director managing environmental and social risks at RBC, supporting account managers and enhancing financial stability through effective risk management.
Assistant Manager - IT Risk Management leading day - to - day operations of information security strategies at S&C Electric. Collaborating with IT teams to safeguard digital assets and mitigate cyber threats.
Director of Risk Management at Dominium leading comprehensive risk management functions. Responsible for insurance programs, claims management, and risk mitigation strategies across multiple locations.
Data Governance Architect at SunnyData designing and implementing frameworks ensuring data quality, security, and compliance. Collaborating with clients to align governance to business needs within a hybrid work environment.