Senior Operations Risk Manager at Manulife handling global operational risk initiatives. Leading risk governance programs and collaborating with senior leadership in the insurance sector.
Responsibilities
Lead global Line 1B operational risk and control initiatives, including RCSA workshops, control testing, and remediation planning
Identify high-risk operational processes and facilitate development of risk assessments, workflow procedures, and controls aligned with strategic objectives
Oversee incident management processes, ensuring timely evaluation of control breakdowns and updating RCSAs accordingly
Monitor and test controls to assess design and effectiveness; report KPI performance to global management
Partner with global and regional teams to support risk governance programs and regulatory compliance
Provide expert advice and challenge on operational risk management initiatives
Prepare and present risk reports, governance materials, and management updates for senior leadership
Promote risk awareness and culture through training and communication across GHNW markets
Requirements
Bachelor’s degree or equivalent business experience
8+ years in operational risk, internal/external audit, compliance, or quality assurance within insurance or financial services
Strong knowledge of operational risk frameworks, insurance operations, and regulatory requirements
Experience in global or regional leadership roles within multinational organizations
Recognized professional certification in auditing or risk management preferred
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Various retirement savings plans including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off program including holidays, vacation, personal, and sick days
Senior Manager of Enterprise Data Governance at Ameriprise Bank overseeing data governance strategies and practices. Collaborating with Technology Organization and driving data management principles in Minneapolis, MN.
Gas Governance Consultant providing technical expertise on Gas Quality, Pipeline Safety Management, and regulatory compliance. Coordinate assessments and ensure adherence to safety standards in the gas utility sector.
Managing Director in Risk Advisory overseeing IT Internal Audit Advisory services. Partnering with clients to solve challenges and deliver value through collaborative solutions.
Director of Risk Advisory focused on technology risk leading IT Internal Audit projects at CrossCountry Consulting. Creating system narratives, assessing IT controls, and managing project teams for compliance and risk evaluations.
Capital and Liquidity Risk Manager at Old Mutual managing banking risk frameworks and ensuring compliance with regulatory standards and strategic objectives. Collaborating with stakeholders and promoting effective risk culture.
Credit Officer overseeing risk management for consumer lending at Splitit. Leading credit product delivery while managing compliance and strategic risk oversight in a hybrid work environment.
Lead risk event and issue management for Capital One's Premium Products & Experiences. Collaborate with partners to ensure timely containment and recovery activities while supporting root cause analysis.
Principal Risk Associate managing Commercial Loan Operations risk at Capital One. Collaborating to identify and mitigate potential risks across various business areas for stability and profitability.
Senior Data Consultant focused on data governance and strategy at Keyrus, a leader in Data Intelligence and Innovation. Collaborating on enterprise data strategies within a hybrid work environment.
Senior Manager, Enterprise Risk overseeing RBC Bank risk management reports and processes. Collaborating across teams to ensure compliance with regulations and industry best practices.