Customer Assistant at Embracon ensuring client satisfaction through welcome calls and data verification. Responsible for resolving sales information discrepancies and ensuring reliable data management.
About the role
- Junior Sales Setter responsible for qualifying leads and coordinating appointments for TradingFreaks training offers. Engaging communications and proactive outreach are essential in this hybrid role.
Responsibilities
- Conduct qualification conversations with prospects
- Initiate (first) contact with potential customers via phone, email, or other communication channels
- Understand the interests and needs of potential customers
- Work closely with the team to ensure prospects are handled according to their needs
- Schedule appointments for follow-up discussions with our experts
- Coordinate and follow up on appointments
- Maintain and update CRM systems
- Document conversations and lead qualification outcomes
- Collect feedback from the sales team to continuously improve the process
- Perform outbound activities to reactivate prospects or reach out to new leads
Requirements
- Excellent verbal and written communication skills in German
- Interest in sales and a basic understanding of sales processes
- Ability to coordinate appointments efficiently
- Independent and proactive working style
- Experience with CRM systems and common office software is a plus
- Previous experience in sales, customer service, or a similar role is an advantage
Benefits
- Inspiring work environment: A dynamic and supportive workplace that fosters growth and team spirit
- Flexible work: Option to work from home after onboarding, in coordination with the team
- Meals: Subsidized on-site lunch
- Competitive compensation: Above-average pay that rewards performance and commitment
- Career opportunities: Dynamic advancement prospects and high flexibility within a growing company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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