Customer Service Representative ensuring cleanliness and sanitation. Performing janitorial duties and collaborating with team for effective operations.
About the role
- Customer Support Representative providing assistance to Mandarin-speaking clients at TradeQuo. Engaging through live chat, phone calls, and emails while ensuring compliance with regulatory requirements.
Responsibilities
- Provide customer service to clients via live chat, phone call, and email
- Keep clients updated on the status of their requests
- Identify and communicate complex issues to specialists via CRM
- Ensure compliance with regulatory requirements
- Verify documents submitted by clients
- Attend company seminars to stay updated
- Meet quarterly KPI targets
- Collaborate with the BD team on business strategies
Requirements
- Minimum 1 year experience in Customer Service
- Fluent in Mandarin & English
- Strong ability to communicate effectively
- Proficient in troubleshooting and multitasking
- Self-motivated and reliable
- Can-do attitude and willingness to learn
- Able to work on shift rotation
Benefits
- Health insurance
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Support Analyst managing corporate events and food supplier contracts in São Paulo. Ensuring quality service delivery for client satisfaction in a hybrid work model.
Customer Care Consultant at Prima providing professional and human support for motor insurance queries. Growing with the company while offering customer support through various communication channels.
Loss Prevention Associate at TJ Maxx preventing theft and ensuring store safety. Supports a vibrant team and contributes to a positive customer shopping experience in the store.
Operations Support Specialist providing vital support within The Hartford's Claims Centralized Operations Group. Responsible for processing customer - initiated claims and managing daily workload.
Manage customer onboarding and ensure success with JUPUS, a fast - growing Legal Tech company. Collaborate with clients and internal teams to optimize user experience and feedback.
Integrated Sales Support Rep in Las Vegas providing administrative sales and support to team. Coordinating schedules, managing documentation, and supporting reporting for the AT&T sales team.
Customer Experience Officer handling service and support for Tennis World Melbourne Park & Albert Reserve. Responsibilities include customer service, front of house management, and event support.
Customer Service Representative providing support across Hamilton branches for online banking and inquiries. Assisting customers with problem - solving and digital tool navigation while ensuring a great experience.
Customer Service Representative providing customer support and coordinating service for Trademasters. Handling inbound calls and scheduling technicians to ensure timely service delivery.