Business Operations Analyst at Uline translating performance data into insights for business decisions. Developing solutions to ensure efficient operations and drive the success of a growing company.
About the role
- Operations Manager overseeing financial and operational performance across T-Mobile's corporate real estate and facilities. Managing budgets, vendor performance, and facilities operations in a hybrid role.
Responsibilities
- Manage and track OPEX budgets across facilities and workplace experience
- Develop forecasts, monitor accruals, and conduct variance analysis
- Partner with Finance on monthly close, reporting cycles, and annual planning
- Support development of business cases for capital projects and operational investments
- Identify cost optimization opportunities and monitor expense controls
- Support operational performance across call center and corporate office locations
- Standardize reporting, processes, and service metrics across facilities and concierge teams
- Monitor KPIs and escalate risks impacting cost, service, or site readiness
- Support execution of site openings, renovations, expansions, and closures
- Track vendor spend against contract terms and approved budgets
- Monitor SLAs and performance metrics in partnership with Regional Managers
- Support RFP processes and vendor renewals as needed
- Analyze financial and operational data to identify trends and performance gaps
- Prepare clear, executive-ready presentations and dashboards
- Facilitate cross-functional meetings to ensure alignment on priorities and progress
- Perform other duties and special projects as assigned
Requirements
- Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
- 4–7 years of experience in facilities operations, corporate real estate, multi-site operations, or similar environments with direct budget management responsibility
- Demonstrated experience managing operational budgets, forecasting, and financial reporting required
- Strong financial & business analysis skills
- Experience in budget management and forecasting
- Experience in OPEX/CAPEX tracking & Cost Control
- Vendor Spend & Contract Oversight
- Demonstrated executive-level presentation skills
- Strong organizational & stakeholder management skills
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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