Senior Business Advisor in Operational Excellence focusing on process improvement and efficiency in Claims. Collaborating with global teams to enhance customer service and deliver innovative solutions.
About the role
- Global Operations Coordinator responsible for maintaining global supply chains and supporting teams across seven countries. This role involves logistics, inventory management, and supplier coordination in a fast-growing company.
Responsibilities
- A hands-on operations role where you’ll keep global supply chains moving, launch new regions, and support teams across seven countries.
- Maintain the inventory system as the single source of truth
- Keep stock, sales orders, and fulfilment data clean and accurate
- Troubleshoot discrepancies and escalate where needed
- Monitor OTIF performance and supplier accuracy
- Track freight, warehousing, and fulfilment costs
- Align freight timelines with sales plans and stock levels
- Set up logistics, freight flows, and warehouse operations in new markets
- Ensure each new region is fully operationally ready before going live
- Act as a primary point of contact with key suppliers
- Coordinate shipments, documents, lead times, and warehouse receipts
- Support the Global Sales Manager with operational/admin tasks
- Maintain CRM and sales data to help the commercial team move quickly
Requirements
- 2–5 years in operations, logistics, supply chain, or similar coordination roles
- Experience with ERP/inventory systems (Cin7 or similar)
- Strong tech acumen (Excel confident, CRM adaptable, and comfortable with tools like Xero
- Cost-awareness and the judgment to make smart, cost-saving decisions
- Clear professional communication across teams, logistics partners, and time zones
- High attention to detail, discipline, and a dependable follow-through
Benefits
- High autonomy early
- A collaborative, tight-knit culture where your voice matters
- Real involvement in shaping global expansion across 6+ countries (with more on the way)
- A clear pathway into Head of Operations or other leadership roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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