Lead enterprise systems optimization and integration for scaling growth at tmp. Collaborate across departments to enhance data and processes for operational efficiency.
Responsibilities
Define and deliver the multi-year business systems and data roadmap
Evaluate emerging technologies for ROI and readiness, including AI, Copilot, and data-warehouse tools
Represent Operations in cross-functional tech and data steering forums
Oversee middleware and API connections and maintain master data standards
Partner with Finance and IT to ensure end-to-end data integrity from project to invoice
Establish data governance model, definitions, and audit routines
Optimize key workflows for scalability and sponsor automation initiatives
Measure system-enabled efficiency gains and publish improvement metrics quarterly
Manage external implementation partners
Lead vendor negotiations, renewals, and performance reviews across core platforms
Coordinate system budgets and report ROI to Operations and Finance leadership
Develop communication and training strategies for system changes
Foster a culture of data literacy and system confidence across the organization
Requirements
5+ years of experience in enterprise business-systems management within professional services or marketing environments
Expertise in integrating PSA, ERP, CRM, and BI platforms
Proven experience leading system implementations and managing vendor relationships
Strong leadership and stakeholder-management skills, able to operate strategically while remaining hands-on
Experience developing or improving systems workflows, dashboards, or governance frameworks
Ability to work across multiple functions and geographies in a matrixed environment
Benefits
Generous holiday allowance (Plentiful PTO)
Shutdown between Christmas and New Year
Private healthcare and dental insurance
Group income protection
Salary sacrifice pension scheme
Access to well-being coaching or counselling sessions once a week
Financial health support
Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
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