Technical Operations Administrator optimizing technology infrastructure at Jigsaw. Responsible for maintaining hardware, cybersecurity, and user accounts while supporting a fast - paced environment.
About the role
- Sales Strategy & Operations Lead at Cigna Healthcare, enhancing leadership effectiveness and driving growth initiatives. Overseeing strategic execution, operational excellence, and cross-functional collaboration.
Responsibilities
- Lead the development and execution of multi-year strategic roadmaps aligned with National Accounts priorities.
- Translate executive vision into actionable plans, ensuring alignment across Sales, Client Management, Underwriting, Product, and other Enterprise partners.
- Monitor progress against KPIs and strategic goals, adjusting plans as needed to ensure outcomes.
- Design and implement governance models and management processes that improve segment performance and accountability.
- Identify and resolve operational bottlenecks, resource gaps, and process inefficiencies.
- Drive continuous improvement initiatives across reporting, analytics, and incentive compensation structures.
- Serve as a trusted advisor and connector across the National Accounts leadership team.
- Mobilize and lead cross-functional teams to deliver on high-impact initiatives.
Requirements
- Bachelor’s degree required; MBA or advanced degree preferred.
- 10+ years of experience in strategic operations, consulting, or executive support roles, preferably within healthcare or insurance.
- Deep understanding of National Accounts dynamics, including client segmentation, sales cycles, and retention strategies.
- Experience supporting senior executives in matrixed environments.
- Proven ability to lead cross-functional initiatives and drive operational transformation.
- Strong analytical, communication, and stakeholder management skills.
- High emotional intelligence and ability to influence without authority.
- Familiarity with enterprise systems (Workday, Concur, SharePoint) and performance management frameworks.
Benefits
- Health insurance
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
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