Program Manager responsible for managing and operationalizing performance improvement projects at ChristianaCare. Leading project teams and implementing innovative Patient Experience practices at a healthcare organization.
About the role
- Program Manager leading Agile software development for GSA modernization. Overseeing contract performance, financial management, and team delivery of complex IT solutions.
Responsibilities
- Serve as the primary POC for the BPA and all associated task orders
- Assign tasks to LMI personnel and supervise ongoing technical and programmatic efforts
- Manage overall contract performance to ensure compliance with all GSA requirements
- Exercise decision-making authority on behalf of LMI in response to Government issues, concerns, and comments
- Proactively identify and communicate potential contractual, programmatic, or resource risks
- Lead implementation and scaling of Agile practices across multiple cross-functional software development teams
- Oversee project scoping, design, and assessment activities aligned to GSA modernization goals
- Ensure delivery of a modular, scalable architecture enabling independent service deployment and API integration
- Support development of automation capabilities to reduce manual data entry and eliminate redundant systems
- Guide incorporation of emerging technologies, including agentic AI, into acquisition lifecycle workflows
- Ensure solutions are adaptable to evolving federal regulations, acquisition policies, and business requirements
- Manage overall contract funding, tracking, and execution of funds
- Oversee invoicing processes and ensure timely, accurate submission of financial documentation
- Provide financial reporting, including burn rate analysis, expenditure tracking, and financial risk management reports
- Ensure projects are delivered on schedule and within approved budgets
- Collaborate closely with GSA leadership, contracting officers, acquisition professionals, and technical teams
- Provide clear status reporting, executive briefings, and risk assessments
- Foster a culture of transparency, accountability, and continuous improvement
Requirements
- Minimum of six (6) years of experience managing programs or projects similar in scope and complexity to GSA’s requirements
- Demonstrated experience delivering complex IT or software development programs within a federal environment
- Proven success implementing and scaling Agile methodologies across multiple teams
- Demonstrated ability to manage program financials, including funding execution, burn rates, and financial risk reporting
- Active certification in at least one of the following: Project Management Professional (PMP)® (PMI) or Program Management Professional (PgMP)® (PMI)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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