Atendente em cobrança para a Pagaleve, realizando negociações de contratos em atraso e suporte às áreas de estratégia. Trabalhando em um ambiente flexível e dinâmico.
About the role
- Collections Representative at Terumo Medical Corporation analyzing and collecting overdue amounts from customer accounts. Researching discrepancies and ensuring compliance with regulations in financial processes.
Responsibilities
- Analyzes, and collects monies due on new and existing customer accounts.
- Researches and resolves accounts on the over 60/90 day past due report.
- Uses various sources of credit information to examine the potential of new accounts and review existing accounts.
- Inputs data and creates accurate accounts records utilizing applications software.
- Supports and encourages continuous improvements on company processes.
- Proficient in managing multiple project-oriented tasks effectively, prioritizing multiple projects, and working independently in a team-oriented environment.
- Associate is responsible to follow requirements of applicable national and international regulations.
- Collection of past due balances through verbal and written communication.
- Research and investigate invoice discrepancies in a timely manner.
- Root cause identification and removal of payment barriers for customers.
- Issue billing adjustments on pricing discrepancies.
- Process adjustments on customer accounts.
- Input resolution data for monthly over 60/90 day report.
- Process and analyze aging reporting for customer portfolio.
Requirements
- Associates Degree preferred
- 2 years credit and collection experience / accounts receivable strongly preferred
- Experience in JD Edwards and/or SAP ERP strongly preferred
- Must be proficient with Microsoft Office - particularly MS Excel- (V-lookups, Pivot Tables, and general spreadsheet implementation)
- Strong organization skills with the ability to multitask and work under deadlines
- Knowledge of basic accounting principles preferred
- Possess strong communication skills both verbal and written
- Attention to detail with a demonstrated high level of accuracy to enter data and report/research results
- Ability to analyze information to resolve customer account discrepancies
Benefits
- annual bonus
- paid vacation
- paid holidays
- health, dental and vision benefits
- 401(k), with matching contributions
- tax advantage savings accounts
- legal plan
- voluntary life and AD&D insurance
- voluntary long-term disability
- short term disability
- critical illness and accident insurance
- parental leave
- personal leave
- tuition reimbursement
- travel assistance
- employee assistance program
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